PRIVACY POLICY

Effective Date: October 1, 2026

OM Medispa respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how information may be collected, used, disclosed and protected when you visit our website, contact us, sign up for communications, schedule services or interact with third-party services linked from our website.

By using this website, you agree to the practices described in this Privacy Policy.

Information We May Collect

We may collect information that you voluntarily provide, including your:

Name
Email address
Telephone number
Contact preferences
Information submitted through website forms
Information provided when requesting information, joining our email or text list, or contacting OM Medispa
We may also automatically collect certain technical information when you visit the website, such as your IP address, browser type, device information, referring website, pages viewed and general website activity.

Please do not submit sensitive medical information through general website contact forms unless specifically instructed to do so through an appropriate secure system.

How We Use Information

Information collected through this website may be used to:

Respond to questions or requests
Provide information about OM Medispa treatments and services
Facilitate appointment scheduling
Send appointment-related communications
Send promotional emails or text messages when you have chosen to receive them
Share information about monthly specials, events or practice updates
Improve our website, content and visitor experience
Maintain website security and prevent misuse
Comply with legal or regulatory obligations
Appointment Scheduling
OM Medispa uses Booker for online appointment scheduling. When you choose to book an appointment, you may be directed to a third-party booking platform.
Information submitted through Booker is subject to that provider’s own privacy practices and terms. OM Medispa encourages you to review those policies before submitting personal information.

Financing Services

OM Medispa offers financing options through third-party providers including Cherry and CareCredit.

Applications, eligibility decisions, financial information and payment arrangements are handled directly by those providers. OM Medispa does not control how information submitted directly to a financing provider is collected, processed or stored.

Please review the privacy policies and terms of Cherry and CareCredit before submitting financial or personal information through their services.

Email and Text Message Communications

If you choose to receive emails or text messages from OM Medispa, we may use your contact information to send practice news, monthly specials, promotional offers, and other communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

You may opt out of marketing text messages at any time by following the instructions provided in the text message, such as replying STOP.

Consent to receive marketing communications is not a condition of receiving treatment or purchasing services from OM Medispa.

Message and data rates may apply to text communications.

Cookies and Website Analytics

Our website may use cookies and similar technologies to help the site function properly, understand how visitors use the website, and improve the user experience.

These technologies may collect information such as:

Pages visited
Time spent on the website
Device and browser information
Referring pages
General geographic information
Website interactions

We may use third-party analytics or advertising services that collect information according to their own privacy policies.

You can adjust your browser settings to limit or block cookies. Certain website features may not function properly if cookies are disabled.

Google Reviews and Third-Party Content

Our website may display reviews or other content provided through Google or third-party review integrations. Information displayed through those services is subject to the privacy practices of the originating platform.

OM Medispa may also provide links to social media platforms and other third-party websites. We are not responsible for the privacy practices, security or content of external websites.

Medical Information and HIPAA

OM Medispa takes the privacy of patient information seriously.

Certain health information collected as part of an established patient-provider relationship may be protected under applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

This website Privacy Policy is separate from any Notice of Privacy Practices governing protected health information maintained by a HIPAA-covered healthcare provider.

Visitors should avoid sending detailed medical histories, photographs, diagnoses, prescription information or other sensitive health information through ordinary website forms or unsecured email unless specifically directed to an appropriate secure system.

How We Share Information

OM Medispa does not sell personal information for monetary compensation.

We may share information with service providers that assist us in operating our website or communicating with clients, such as website hosting providers, scheduling platforms, email or text communication services, analytics providers and other technology vendors.

Information may also be disclosed when reasonably necessary to:

Comply with applicable law
Respond to a lawful request or legal process
Protect the rights, property or safety of OM Medispa, our clients or others
Investigate suspected fraud, misuse or security concerns

Data Security

We use reasonable administrative and technical measures intended to protect personal information from unauthorized access, misuse, loss or disclosure.

However, no website, electronic communication or internet-based system can be guaranteed to be completely secure. Visitors should use care when transmitting information online.

Your Privacy Choices

Depending on how you interact with OM Medispa, you may request that we:

Update or correct certain contact information
Remove you from marketing communications
Address questions regarding information submitted through the website
Requests may be submitted using the contact information below.

Children’s Privacy

This website is intended for a general audience and is not directed toward children under the age of 13. OM Medispa does not knowingly collect personal information online from children under 13 without appropriate parental or legal guardian involvement.

Changes to This Privacy Policy

OM Medispa may update this Privacy Policy periodically to reflect changes in our website, services, technology or legal requirements.

The revised policy will be posted on this page with an updated effective date.

If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact us.
Elgin, IL 60123